Privacy Policy

Welcome to AhasaBooks.lk (“we”, “our”, or “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data. By accessing our website or purchasing books from us, you agree to the practices described in this policy.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

1. Information We Collect

When you visit or use AhasaBooks.lk, we may collect the following types of information:

a) Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Order-related details

Note: Payment transactions are processed through secure third-party payment gateways. AhasaBooks does not store or have access to your full payment card details.

b) Non-Personal Information

  • IP address
  • Browser type
  • Device type
  • Pages visited and browsing behavior

This information is collected to improve website performance, diagnose technical issues, and enhance user experience.

c) Account Information

If you create an account, we collect your email address and encrypted password.

d) Order Information

When placing an order, we collect the necessary information required to process, ship, and deliver your purchase.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process, confirm, and deliver your orders
  • To provide customer support and respond to inquiries
  • To send order confirmations, delivery updates, and service-related notifications
  • To send promotional emails or offers only with your consent
  • To improve our website, services, and customer experience
  • To comply with legal, regulatory, and accounting requirements

3. Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share your data in the following limited situations:

a) Service Providers

We may share information with trusted third parties such as:

  • Payment processors
  • Courier and delivery services
  • Website analytics and hosting providers

These parties are obligated to use your information only to perform services for AhasaBooks.

b) Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to this Privacy Policy.

c) Legal Requirements

We may disclose information if required to do so by law, court order, or government authority.

4. Data Security

We use industry-standard security measures, including SSL encryption, to protect your personal information during transmission. While we take reasonable precautions, no method of electronic storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

AhasaBooks.lk uses cookies to:

  • Remember your preferences
  • Enable shopping cart functionality
  • Improve site performance and user experience

You may disable cookies through your browser settings. Please note that disabling cookies may limit some features of the website.

6. Third-Party Links

Our website may contain links to third-party websites. AhasaBooks is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections or updates to your data
  • Request deletion of your personal data (subject to legal obligations)
  • Opt out of marketing or promotional communications

To exercise these rights, please contact us at: [“email”]

8. Children’s Privacy

AhasaBooks does not knowingly collect personal information from children under the age of 13. If you believe that a child has provided personal data to us, please contact us immediately so we can take appropriate action.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will take effect immediately upon being posted on this page, along with an updated revision date.